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Terms & Conditions

Terms & Conditions

Warranty Info (required) *

Every product sold or rented by our company carries a 1-year manufacturer’s warranty. I Nurse My Baby will notify all Medicare beneficiaries of the warranty coverage, and we will honor all warranties under applicable law. I Nurse My Baby will repair or replace, free of charge, Medicare-covered equipment that is under warranty. In addition, an owner’s manual with warranty information will be provided to beneficiaries for all durable medical equipment where this manual is available. Breast pumps are considered a personal hygiene product and are not returnable once opened. If an unopened breast pump is returned there will be a 15% surcharge applied.

Client/Patient Rights and Responsibilities (required) *

Patient Rights 1. The patient has the right to considerate and respectful service.2.The patient has the right to obtain service without regard to race, creed, national origin, sex, age, disability, diagnosis or religious affiliation.3.Subject to applicable law, the patient has the right to confidentiality of all information pertaining to his/her medical equipment service. Individuals or organizations not involved in the patient’s care, may not have access to the information without the patient’s written consent.4.The patient has the right to make informed decisions about his/her care.5.The patient has the right to reasonable continuity of care and service.6.The patient has the right to voice grievances without fear of termination of service or other reprisal in the service process. Patient Responsibilities:               1.The patient should promptly notify I Nurse My Baby of any equipment failure or damage.2.The patient is responsible for any equipment that is lost or stolen while in their possession and should promptly notify I Nurse My baby in such instances.3.The patient should promptly notify the I Nurse My baby of any changes to their address or telephone.4.Except where contrary to federal or state law, the patient is responsible for any equipment rental and sale charges which the patient’s insurance company/companies does not pay. I NURSE MY BABY,LLC HAS A COMPLAINT POLICY AND PROCEDURE.IN THE EVENT YOUR COMPLANT REMAINS UNRESOLVED YOU MAY FILE A COMPLANT WITH OUR ACCREDITOR, THE COMPLIANCE TEAM INC, VIA THEIR WEBSITE WWW.THE COMPLIANCETEAM.ORG OR PHONE 888-291-5353.

Notification of Information Practices (required) *

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This notice of privacy Practices describes we may use and disclose your protected health information (PHI) to carry out treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information.”Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health condition and related health care services.

USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION Your protected health information may be used and disclosed by your physician, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the physician’s practice, and any other use required by law.

Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, your protected health information may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you. Payment: Your protected health information will be used, as needed, to obtain payment for your health care services. For example, obtaining approval for a hospital stay may require that your relevant protected health information be disclosed to the health plan to obtain approval for the hospital admission. Healthcare Operations: We may use or disclose, as-needed, your protected health information in order to support the business activities of your physician’s practice. These activities include but are not limited to, quality assessment, employee review, training of medical students, licensing, fundraising and conducting or arranging for other business activities. For example, we may disclose your protected information to medical school students that see patients at our office. In addition, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your physician. We may also call you by name in the waiting room when your physician is ready to see you. We may use or disclose your protected health information, as necessary, to contact you to remind you of your appointment, and to inform you about treatment alternatives or other health related benefits and services that may be of interest to you. We may use or disclose your protected health information in the following situations without your authorization. These situations include; as required by law, public health issues as required by law, communicable diseases, health oversight, abuse or neglect, food and drug administration requirements, legal proceedings, law enforcement, coroners, funeral directors, organ donation, research, criminal activity, military activity and national security, workers’ compensation, inmates, and other required uses and disclosures, Under the law, we must make disclosures to you upon your request. Under the law, we must also disclose your protected health information when required by the Secretary of the department of Health and Human services to investigate or determine our compliance with the requirements under section 164.500.

Other permitted and required Uses and Disclosures will be made only with your consent, authorization or opportunity to object unless required by law. You may revoke the authorization, at any time, in writing, except to the extent that your physician or physician’s practice has taken an action in reliance on the use or disclosure indicated in the authorization. YOUR RIGHTS The following are statements of your rights with respect to your protected health information. You have the right to inspect and copy your protected health information (fees may apply)-Under federal law, however, you may not inspect or copy the following records: Psychotherapy notes, information compiled in a reasonable anticipation of, or used in, a civil, criminal, or administrative action or proceeding, protected health information restricted by law, information that is related to medical research in which you have agreed to participate, information whose disclosure may result in harm or injury to you or to another person, or information that was obtained under a promise of confidentiality .You have the right to request a restriction of your protected health information – This means you may ask us not to use or disclose any part of your protected health information and by law we must comply when the protected health information pertains solely to a health care item or service for which the health care provider involved has been paid out of pocket in full. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restrictions to apply. By law, you may not request that we restrict the disclosure of your PHI for treatment purposes.

You have the right to request to receive confidential communications- You have the right to request confidential communication from us by alternative means or at an alternative location. You have the right to obtain a paper copy of this notice from us, upon request, even if you have agreed to accept this notice alternatively i.e. electronically. You have the right to request an amendment to your protected health information- if we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. You have the right to receive an accounting of certain disclosures –You have the right to receive an accounting of all disclosures except for disclosures; pursuant to an authorization, for purposes of treatment, payment, healthcare operations; required by law, that occurred prior to April 14, 2003, or six years prior to the date of this request. You have the right to obtain a paper copy of this notice from us even if you have agreed to receive the notice electronically. We reserve the right to change the terms of this notice and we will notify you of such changes on the following appointment. We will also make available copies of our new notice if you wish to obtain one. COMPLAINTS

You may complain to us or the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our Compliance officer in person or by phone at our main phone number.

Assignment of Benefits(AOB)-Required to bill on your behalf (required) *

1.Assignment of Medicare, Medicaid or other insurance benefits to I Nurse My Baby for medical supplies and/or medications furnished to me by I Nurse My Baby, LLC. 2.Direct billing to Medicaid, or other insurer(s).3.Release of my medical information to Medicaid, or other insurers and their agents and assigns. 4. I Nurse My Baby, LLC, may obtain medical or other information necessary in order to process my claim(s), including determining eligibility and seeking reimbursement for medical supplies and/or medication(s) provided.5.I Nurse My Baby may contact me by telephone or mail regarding my medical supplies and/or medication(s) order. I agree to pay all amounts that are not covered by my insurer(s) including applicable co-payments and/or deductibles for which I am responsible.

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Get in Touch!

Telephone: (904) 723-4078
: info@inursemybaby.com
: www.inursemybaby.com

13241 Bartram Park Blvd
Unit #217
Jacksonville, FL 32258

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